Modules
Overview
Service Dispatch
Accounts Receivable
Accounts Payable
Counter Sales
Payroll
General Ledger
Purchasing/Inventory
Job Costing
Sales/Marketing
Wireless
Imaging
Overview
Service Dispatch
Accounts Receivable
Accounts Payable
Counter Sales
Payroll
General Ledger
Purchasing/Inventory
Job Costing
Sales/Marketing
Wireless
Imaging
Recent News
2012 AHR Expo Innovation
Awards Value Impact Application
Honorable Mention
SAWIN recently got the AHR Value
Impact Application Honorable Mention...
Read More..
Awards Value Impact Application
Honorable Mention
SAWIN recently got the AHR Value
Impact Application Honorable Mention...
Read More..
Moore Heating uses SAWIN
Mobile as a formula for Success!
SAWIN MOBILE has now been operating
successfully in the field since 2006 and
currently hosts over 300 technicians from
Read More..
Mobile as a formula for Success!
SAWIN MOBILE has now been operating
successfully in the field since 2006 and
currently hosts over 300 technicians from
Read More..
Testimonials
•CFS Service Corporation
"I have found it to be an invaluable tool
for the service contracting business. I
have been very satisfied with the
product and more importantly the
support..."
"I have found it to be an invaluable tool
for the service contracting business. I
have been very satisfied with the
product and more importantly the
support..."
•ME Flow, Inc.
"I have nothing but outstanding things
to say about everyone I have dealt with.
I feel we have made a perfect choice in
software that will allow us to grow and
be more profitable as time goes on."
"I have nothing but outstanding things
to say about everyone I have dealt with.
I feel we have made a perfect choice in
software that will allow us to grow and
be more profitable as time goes on."
Copyright © 2012 Service Automation, Inc. All Rights Reserved. | Terms and Conditions
Copyright © 2012 Service Automation, Inc. All Rights Reserved. | Terms and Conditions
Service Dispatch
•Service Locations
The SAWIN Professional system tracks
a wealth of information on your service
customers. Complete service histories
are kept of all service calls made, parts
used, equipment installed and billing
information.
•Equipment History
Review instantly full details of all the
equipment at a customer site including
service calls performed on the equipment, parts used, warranty dates and financial
information such as revenue and costs.
•Call Booking
User friendly interface for booking service calls. The system automatically alerts
personnel to schedule conflicts, budget overbooking, technician qualification
problems, etc.
•Dispatching
Personnel responsible for dispatching technicians and trucks have a wide variety of
tools for proper management of pending service calls, truck and technician movement
to various locations, etc.
•Pricing
The SAWIN Professional Service Dispatch application has two methods of pricing: Flat
Rate and Price Sheets. Price sheets allow multiple pricing structures for parts, labor
and other items. Flat rate pricing integrates with services such as Callahan Roach.
•Service Accounting
Multiple service calls can be combined into a single master ticket for producing one
invoice if desired. Invoices can be printed in 4 different styles on both pre-printed
forms and plain white paper. This area of the system includes reports for tracking
both invoices and cash receipts collected by technicians in the field.
•Service Payroll
The dispatching system in SAWIN automatically creates the manual time cards for
technicians based upon their activity. These time-cards can then be calculated to
produce payroll reports that can be used to generate payroll through services such
as ADP. The timecards can also be posted to the SAWIN Professional Payroll
application for processing there.
•Service Contracts
Setup your service contracts for both maintenance and non-maintenance related
contracts. Our service dispatch software handles reserve accounting. Contract
invoices can be automatically generated by the system. A variety of reports are
included for contract reporting and following up on expired contracts. Contract
information can be sent to word processing packages such as Word or Word Perfect
to automatically generate renewal letters.
•Automatic Call Booking
Maintenance calls for service contracts can be automatically booked by the system to
keep up with maintenance appointments. Maintenance calls can also be booked to
handle vehicle maintenance items such as oil changes and tune-ups for company
trucks.
•Quotes
Salesmen can create quotes for the sale of contracts, equipment and services.
Quotations can be printed and turned into service calls if sold. Service dispatch
includes reports both for salesmen and managers to track appointments with
customers, pending quotes and sales made.
•Service Payroll
The dispatching system in SAWIN Professional automatically creates the manual time
cards for technicians based upon their activity. These time cards can then be
calculated to produce payroll reports that can be used to generate payroll through
services such as ADP. The time cards can also be posted to the SAS Payroll
application for processing there.
•Profitability Analysis Reports
The system includes profitability and performance analysis on technicians, types of
services and customers for management review.
•Management Reports
Sales revenue and analysis reports provide a solid basis for tracking sales by a
variety of items, including customer source, salesman, customer type, individual
customers, etc.
•Service Locations
The SAWIN Professional system tracks
a wealth of information on your service
customers. Complete service histories
are kept of all service calls made, parts
used, equipment installed and billing
information.
•Equipment History
Review instantly full details of all the
equipment at a customer site including
service calls performed on the equipment, parts used, warranty dates and financial
information such as revenue and costs.
•Call Booking
User friendly interface for booking service calls. The system automatically alerts
personnel to schedule conflicts, budget overbooking, technician qualification
problems, etc.
•Dispatching
Personnel responsible for dispatching technicians and trucks have a wide variety of
tools for proper management of pending service calls, truck and technician movement
to various locations, etc.
•Pricing
The SAWIN Professional Service Dispatch application has two methods of pricing: Flat
Rate and Price Sheets. Price sheets allow multiple pricing structures for parts, labor
and other items. Flat rate pricing integrates with services such as Callahan Roach.
•Service Accounting
Multiple service calls can be combined into a single master ticket for producing one
invoice if desired. Invoices can be printed in 4 different styles on both pre-printed
forms and plain white paper. This area of the system includes reports for tracking
both invoices and cash receipts collected by technicians in the field.
•Service Payroll
The dispatching system in SAWIN automatically creates the manual time cards for
technicians based upon their activity. These time-cards can then be calculated to
produce payroll reports that can be used to generate payroll through services such
as ADP. The timecards can also be posted to the SAWIN Professional Payroll
application for processing there.
•Service Contracts
Setup your service contracts for both maintenance and non-maintenance related
contracts. Our service dispatch software handles reserve accounting. Contract
invoices can be automatically generated by the system. A variety of reports are
included for contract reporting and following up on expired contracts. Contract
information can be sent to word processing packages such as Word or Word Perfect
to automatically generate renewal letters.
•Automatic Call Booking
Maintenance calls for service contracts can be automatically booked by the system to
keep up with maintenance appointments. Maintenance calls can also be booked to
handle vehicle maintenance items such as oil changes and tune-ups for company
trucks.
•Quotes
Salesmen can create quotes for the sale of contracts, equipment and services.
Quotations can be printed and turned into service calls if sold. Service dispatch
includes reports both for salesmen and managers to track appointments with
customers, pending quotes and sales made.
•Service Payroll
The dispatching system in SAWIN Professional automatically creates the manual time
cards for technicians based upon their activity. These time cards can then be
calculated to produce payroll reports that can be used to generate payroll through
services such as ADP. The time cards can also be posted to the SAS Payroll
application for processing there.
•Profitability Analysis Reports
The system includes profitability and performance analysis on technicians, types of
services and customers for management review.
•Management Reports
Sales revenue and analysis reports provide a solid basis for tracking sales by a
variety of items, including customer source, salesman, customer type, individual
customers, etc.
