Who is Service Automation?

We are a software developer providing solutions for the service industry since 1984. Our flagship product, SAWIN Professional, is a service management software package designed to automate the process of running your business and deliver increased profit and productivity.

What does our software do?

SAWIN Pro includes functions for service dispatch, accounts receivable, accounts payable, sales and marketing, counter sales, purchasing and inventory, job costing, payroll, and wireless capabilities. Our software is continually being improved and new features are added frequently. For detailed information, please view the software page.

Why choose SAWIN Pro?

It is powerful, fully integrated and customizable to suit your specific needs. Most software in the industry is lacking in one of these areas - very few have the feature set that SAWIN Pro does, most are not fully integrated (for example, after entering an invoice, you may have to open up a different software program and re-enter the information so it will show up on your financial statements - SAWIN Pro does the extra steps for you), and few companies will go to the lengths that we do to customize the software for your needs.

Our customers are our best source of ideas to improve our software. If we do not have a feature you need, we will add it. Ask around and see how many of our competitors can do the same. We provide full training on our system, whether in-house, via the internet, or at your location. We also have a friendly, knowledgeable support staff ready to assist with any questions. We know our software inside and out because we developed it and we rely on it every day to run our company.

Who uses our software?

Some examples are construction companies, HVAC companies, the elevator industry, refrigeration contractors, electricians, mechanics, air conditioning plumbing heating companies, telecommunications companies, network service companies, supermarkets, and restaurants.

Browse around or contact us for an in-depth, honest evaluation of how SAWIN Pro service software can benefit your company.

Read real testimonials such as the following (available as pdf documents), if you would like to hear how our software has benefitted others:

"We've asked [Service Automation] to make a lot of changes, and they've done it. It's really surprising they've given us as much attention as they have for as small as we are."

Mike Driscoll, Service Manager
Excel Refrigeration